Contacts
Our support team is on duty every day of the year, around the clock. Real people answer, not a bot.
Live chat
The quickest route is live chat on our pages. Our agents know our casino inside out and help with technical issues and questions about your account.
You can also write to [email protected]. We monitor our inbox and reply as quickly as we can. To ask which payment methods suit your country best, write to the same address.
Questions about privacy
For questions about your personal data, our Data Protection Officer can be reached by e-mail. The Privacy Policy explains which rights you have.
Sending documents
Verification files are uploaded in your profile under the Documents tab. Each file can be up to 2 MB, in pdf, gif, jpeg, jpg, bmp, png or tif format. The same tab shows whether a file is still being checked or already accepted.
Before you write
Our FAQ covers the most common questions about accounts, games and payments, so you may find the answer there straight away.