Sign Up

Responsible Gambling

For most of our players, gaming is a pastime. Some people lose control, so we give you tools to set boundaries and ask you to treat play as entertainment only. It is no way to earn money or to pay off debts.

Signs to watch

If you spend more than you can afford, or gaming starts to crowd out your daily life, take action early. Keep track of the time and money you spend each day.

Personal limits

You can change a limit whenever you like. A lower limit applies at once. A higher one applies only after you confirm it by e-mail and the previous limit of the same type has run out, which protects you from snap decisions.

Cooling-Off

A Cooling-Off break starts straight away, and you choose its length: seven days, one month, three months or half a year. During the break you cannot deposit and you receive no promotions, but you can still withdraw your remaining balance.

Self-Exclusion

Self-Exclusion can be chosen for half a year, nine months, a full year or for good. Your account is closed for deposits and play during that time. You can ask support for a manual withdrawal of what is left on your balance, and we may still need to verify you before we pay it out.

How to set a tool

Use the limits page in your account, or ask our team in live chat or by e-mail at [email protected].

Outside help

These organisations offer free advice and support: Gamblers Anonymous, GamCare and Gambling Therapy.

Protecting minors

Only adults may play with us. We can ask for proof of age at any time and refuse access to anyone below the legal age. Parents can block gaming sites on family devices with filter software such as CyberPatrol, GamBlock, Solid Oak Software or Net Nanny.

Sign Up