Terms and Conditions

This page gives a short overview of the house rules that apply when you open an account and play at Rooli Casino. The full Terms and Conditions remain the binding text, and you accept them when you register.

Who can play

You must be at least 18, or meet the legal age for online gaming where you live. Real-money play is closed to residents of the countries named in the restricted list of our Terms, and it is your job to check that online gaming is allowed where you live. We can ask for proof of age at any time and may limit access until we receive it.

Your account

Each person may hold one personal account. Duplicate accounts can be closed and their payouts suspended. When you sign up you confirm that you are not connecting through a VPN. If several accounts share an IP address, we may suspend access or hold funds while we review them. Keep your login details to yourself.

Verification

We may ask for documents such as an identity document, payment proofs and utility bills, written in Latin or Cyrillic letters. Please send them within the deadline we give. If documents are refused or the details do not match, we can close the account. A review can take up to 30 working days once every requested file has arrived.

Currencies and deposits

You can play in EUR, USD, AUD, CAD, NOK, NZD and several cryptocurrencies. The general minimum deposit is 20 EUR or the equivalent. Every deposit must come from a payment method registered in your own name, and third-party payments are refused. We are not a bank, so balances earn no interest and we offer no currency exchange.

Withdrawals

The minimum withdrawal is 30 CAD or the equivalent in your currency. The weekly limit is 5,000 EUR, counted from your last successful cashout, and the monthly limit is 20,000 EUR, reset on the first day of each month. Higher VIP levels may get exceptions. We check identity before payouts. If we cannot reach you within two weeks of a request, the account may be locked until verification is done, and winnings can be forfeited if KYC is still incomplete 40 days after our request. If your bets since your last deposit add up to less than three times that deposit, processing fees may apply.

Fair play

Software bugs must be reported, not used. Bonus abuse, collusion, chargebacks and similar fraud can lead to cancelled winnings and a closed account. Bitcoin transfers flagged as replace-by-fee can also lead to closure.

Inactive accounts

After six consecutive months without a login, the account becomes inactive. While it holds a positive balance, a monthly administrative fee of at least 10 EUR may apply from the following month, and we tell you by e-mail first. The fee stops once you log in again or the balance reaches zero.

Responsible play

We screen for signs of problem gambling, such as long sessions and frequent large deposits. Where we see them, we may close the account to protect you.

Licence

We hold licence No. ALSI-202508056-FI2, issued under the authority of the Government of the Autonomous Island of Anjouan, Union of Comoros.